Privacy Policy
Manager Printer Services and Document Scanning ("we", "us", "our") offers professional printer management consulting, HPE-aligned support, and secure document scanning for UK business customers. This Privacy Policy details how we collect, use, and protect your personal data when you use our website or services.
Information we collect
- We gather and process personal information essential for our professional relationship. This includes:
- Contact information (full name, company, email, and telephone number)
- Technical details regarding your printing, scanning, and digital document environment
- Historical records of enquiries and service correspondence
- Standard website analytics (IP addresses, browser details, and visited sections)
This data allows us to:
- Provide accurate service estimates and respond to specific enquiries
- Deliver professional consulting and management support
- Maintain administrative records and manage our client communication
- Ensure the security and functionality of our digital platforms
- Comply with all applicable UK legal and regulatory requirements.
Legal Basis
In accordance with UK data protection laws, we process information based on: - Contractual Necessity: Fulfilling our service obligations or providing requested cost estimates. - Legitimate Interests: Operating our business efficiently and responding to client needs while respecting individual rights. - Legal Consent: Where you have provided explicit permission, such as for receiving professional updates. You may withdraw this consent at any time by contacting our team or using the unsubscribe options provided.
Data Sharing
Your personal data is never sold to third parties. We share information only with trusted service partners who assist in our operations. These partners are legally required to handle your data according to our strict instructions and may not use it for independent purposes. We also disclose data when required by UK law or regulatory bodies.
Cookies and Tracking Technology
Our website uses cookies to provide secure browsing and to remember your preferences. These tools also help us analyse site traffic to improve our support services. Optional cookies are only activated with your consent. You can manage your preferences at any time via our website banner, the dedicated settings tool on this site, or through your individual browser privacy settings.
Privacy Rights and Compliance Your Data Rights Under the UK Data Protection Act, you have specific rights regarding your personal information. These rights include: - Requesting access to your data - Correcting inaccurate information - Requesting data erasure - Restricting specific processing activities - Objecting to processing in certain contexts - Data portability requests - Lodging a complaint with the ICO To exercise these rights, please contact Manager Printer Services and Document Scanning.
We employ industry-standard security protocols and clear internal policies to safeguard your information. While no digital transmission is entirely immune to risk, we maintain high technical standards to prevent unauthorised access. We retain your data only for the duration necessary to provide our services or as required by law. Once no longer needed for these specific purposes, data is securely destroyed. Our commitment is to prevent data loss and ensure your privacy is maintained throughout our partnership.
International Data Transfers and Partnerships
- Some of our service partners operate outside the UK. In such cases, we ensure all transfers are protected by standard contractual clauses and legal safeguards to maintain UK-level data protection.
Manager Printer Services and Document Scanning is an independent business and a member of official HP and HPE partner programmes. Please be aware that HP Inc. and Hewlett Packard Enterprise do not own this website and are not responsible for our specific data handling. We operate in full compliance with the UK GDPR and the Data Protection Act 2018.
For any questions regarding this policy, please reach us through the Contact Us section on our website.